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Logging into- or out of RT

  1. To see the RT login screen, use a web browser such as Firefox to go to the URL provided to you by the Request Tracker administrator.

    RT Login Page

  2. Enter your account ID in the 'Username' box and your password in the 'Password' box, and click the 'Login' button to gain access to RT.  Your user ID will be your JHED ID.
  3. Once you are logged in, you will see RT's "home page" titled "RT at a glance."  An example follows.

    RT at a glance

  4. To log out, hover over the "Logged in as" drop-down located at the top of all pages in RT, and click "Logout."

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